Legal Terms and Conditions

A. Data protection and privacy policy

Responsible: HELMET INNOVATION S.L. CIF: B-66932955. Brand: Red Helmet Experience. Email: hello@redhelmetvr.com. Address: 114 Tarragona Street, establishment 15, 08015 Barcelona. According to the Spanish law Ley Orgánica 15/1999 of 13 th December about the Protection of Private Data (Protección de Datos de Carácter Personal) and the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we inform you that the gathered data will be transferred to a file named CLIENTS property of RED HELMET INNOVATION with CIF: B-66932955. These data are collected with the purpose of managing the relationship with clients, purchasing of tickets for activities, improving the user experience based on the collected data and providing personalised offers. These data will be stored as long as the interested client does not request the removal of such data or kept as long as 24 months counting from the last interaction from the user. Similarly, you may request your right to request from the controller access to and rectification or erasure of personal data or restriction of processing concerning your data or to object to processing and the right to data portability, as well as the right to withdraw consent and the right to lodge a complaint with a supervisory authority. Such rights can be exercised by sending an email at hello@redhelmetvr.com or by post at the following address: 114 Tarragona Street, establishment 15, 08015 Barcelona.

B. Cookies policy

A cookie is a file downloaded to your computer when accessing certain websites. Cookiesallow a website to store and recover information about browsing habits of a computer or user and, depending on the information stored and the way your computer is used, cookies may be used to recognise a user.

Cookiesallow websites to perform in a more agile manner and adapt content to user preferences. Moreover, they help the person responsible for the website to improve the service thanks to the statistical information gathered through them.

  • TYPES OF COOKIES USED:

1- Technical cookies
These cookies are those which allow a user to browse through a website, platform or app and the use of its different options or services, such as the control of traffic and data communication, identify a session, enter restricted sections, remember the elements integrated in an order, allowing the process of purchasing an order, make the inscription or participation request to an event, use the security browsing elements, store content for the dissemination of videos or sounds or share content through social media.
2- Personalised cookies
These cookies are those which allow to access services with predefined characteristics which vary depending on certain criteria from the user terminal, such as language, type of browser used to access the service, regional configuration from which the service is accessed, etc.

3- Analysis cookies
These cookies are those which allow the person responsible for them the analysis and following of user behaviour from websites to which they are associated. The information stored through this type of cookies is used in activity measurement for websites, apps or platforms and for the elaboration of browsing profiles from the users with the intention of introducing improvements based on usage data analysis from service users.

  • COOKIES CONFIGURATION

You can allow, block or delete the cookies installed in your computer through the configuration options of the browser installed in your computer. To obtain more information on how to manage cookies click the corresponding following link:
– For more information about cookies on Internet Explorer press here
– For more information about cookies on Firefox press here
– For more information about cookies on Google Chrome press here
– For more information about cookies on Safari press here

Red Helmet Innovation S.L. assumes no responsibility regarding the content and veracity of the privacy policies of third parties included in this cookie policy. You can check herehow Google uses data when you use apps or websites from our partners.

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